Privacy policy

Effective Date: August 25, 2025

Hacienda Subin (“Hacienda Subin,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, purchase event tickets, or otherwise interact with our services.

Information We Collect

We may collect and process the following categories of personal data:

• Identification and Contact Details: Name, email address, phone number, postal address.
• Payment Information: Billing details, credit/debit card or payment method details (processed securely via third-party providers).
• Reservation and Event Data: Booking details, event participation, preferences, and special requests.
• Technical Data: IP address, browser type, device identifiers, operating system, and website usage information.
• Marketing and Communication Data: Preferences regarding receiving marketing from us and your communication history.
  

Legal Basis for Processing

We process your personal data only where permitted by applicable law, including:

• To perform a contract with you (e.g., reservations, event ticket purchases).
• To comply with legal and regulatory obligations.
• To pursue our legitimate business interests (e.g., service improvement, fraud prevention, marketing).
• Where you have provided consent (e.g., newsletters and promotional communications).
  

How We Use Your Information

Your personal data may be used for the following purposes:

• To manage reservations, event registrations, and ticket purchases.
• To process payments and issue invoices or receipts.
• To communicate with you regarding bookings, events, or inquiries.
• To provide you with information about upcoming events, retreats, or special offers (if you have opted in).
• To analyze website performance and improve our services.
• To comply with applicable laws, regulations, or legal proceedings.

Disclosure of Information

We will not sell or rent your personal data. We may share your information only with:

• Service Providers: Trusted third parties who perform services on our behalf, such as payment processors, booking systems, or email service providers.
• Legal and Regulatory Authorities: Where disclosure is required by law or necessary to protect our rights.
• Business Transfers: In the event of a merger, reorganization, or transfer of ownership, your data may form part of the transferred assets.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy and as required by law, including for tax, accounting, or reporting obligations.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on applicable law, you may have the following rights:

• Right to access and obtain a copy of your personal data.
• Right to rectify inaccurate or incomplete personal data.
• Right to request erasure of your data where legally applicable.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time (where processing is based on consent).
• Requests to exercise these rights may be submitted using the contact details below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide tailored content. You may manage or disable cookies in your browser settings; however, some features of our site may not function correctly without them.

Third-Party Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

• Email: info@haciendasubin.com
• Phone: +52 999 279 1676